Returns and Exchange:
Returns are accepted if shipped back within 5 days of receipt of the product and in the same condition in which you received (not been worn, or washed, or dry cleaned) (minus shipping).
Refunds are given after the returned item has been received.
Exchanges are processed after item to be exchanged is received.
There are no refunds, or exchanges on custom-made items.
Please let me know if something is not to your liking. I want to be given the opportunity to correct the issue. It is our goal to make our customers happy.
Please send me a convo if there is a problem with your item. Allow me the opportunity to correct the matter, before leaving negative feedback.
YOUR ORDER WILL BE SHIPPED: Within 1-3 business days, once the payment clears. If you place an order on the weekend, it will ship on the next scheduled business day.
~For Domestic orders, it will be shipped either first class mail with tracking, or Priority mail with tracking, depending on the weight. First class is usually 3-5 days, within the United States. Priority Mail is usually 2-3 days.
~For International orders, it will be shipped via USPS first class mail, unless the buyer request another method at an additional expense.
~Custom orders are shipped out 2-3 weeks from date of purchase. This will be communicated with the customer.
~I ship worldwide. Unfortunately I have no control over customs fees, duties, or taxes (sorry I can’t cover these cost). If you are outside of the United States, please allow 6-10 business days for your order to arrive.
~Thimble and Bodkin is NOT liable for orders delayed or undelivered by your postal carrier where we provide proof of shipment via the tracking number provided by USPS.
~ Each apron is neatly wrapped in a plastic retail bag to protect the fabric. It is shipped in a water proof shipping envelope. Packing slips and receipts are included in our shipments. If this is a gift being sent directly to the recipient, please this note in your order, if you would like the packing slip and receipt removed.